About Our Use of Your Personal Information:
Notification of Changes:
About Our Policy As It Regards Children:
We do not anticipate that children will make on-line purchases from this website and it is therefore our policy that we do not minors (under the age of 18) to submit any personal information to us.
To purchase products from TerryPeak.com you must provide your name, address, phone number, e-mail address, and credit card details. We may also ask you to send by fax or mail photocopies of the credit card you used for the purchase and your drivers license - front and back - and your signature. We will provide you with a toll-free fax number you may use. These steps are to protect you and your good credit from unauthorized purchases which might be attempted by someone who has acquired your credit card number and other personal information.
Information About You From Third Parties:
In order to protect all our customers against potential fraud, we verify with third parties the information you provide. In the course of such verification, we receive personally identifiable information about you from such services. In particular, when you use a credit card to make a purchase from TerryPeak.com we will use card authorization and fraud screening services to verify that your card information and address matches the information that you supplied in the order form and that the card has not been reported as lost or stolen.
Web Site Traffic Information:
Because of the way that World Wide Web communication standards work, when you arrive at or leave the TerryPeak.com website, we automatically receive the Web address of the site that you came from. We also collect information on which pages of our Web site you visit while you are on the TerryPeak.com site, the type of browser you use and the times you access our Web site. We use this information only to try to understand our customers' preferences better and to manage the load on our servers, so as to improve our service and your shopping experiencel. We do not track the Web sites that you visit before or after you leave the TerryPeak.com site.
Our Use of "Cookies":
"Cookies" are small files of data that reside on your computer and allow us to recognize as you visit multiple pages in our site and add items to your shopping cart. Once you log out or close your browser, these cookies expire and no longer have any effect.
Customer Service Correspondence:
If you send us correspondence, including e-mails and faxes, we retain such information in the records of your account. We will also retain customer service correspondence and other correspondence we send to you. We retain these records in order to measure and improve our customer service, and to investigate potential fraud and violations of our User Agreement. We may, over time, delete these records if permitted by law.
Internal Uses of Your Personal Information:
We collect, store and process your personal information on servers located in the United States. We use the information we collect about you in order 1) to provide our services and process your transactions, 2) to provide customer service, and 3) to improve our products and services. We give access to individually identifiable information about our users only to those employees who require it to fulfill customer service requests.
Disclosure to Third Parties:
We will not sell or rent any of your personally identifiable information to third parties. We will not share any of your personally identifiable information with third parties except in the limited circumstances described below:
- We share information with companies that help us process the transactions you request and protect our customers' transactions from fraud, such as sharing your credit card number with a service that screens for lost and stolen card numbers.
- We may disclose information that we in good faith believe is appropriate to cooperate in investigations of fraud or other illegal activity.
- We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action.
TerryPeak.com is very careful to protect our users' information. When our registration/order forms ask you to enter sensitive information (such as credit card number), that information is encrypted and is protected with SSL - the industry standard technology. We do not maintain credit card information on our servers for longer than twenty-four hours and while the information is on our servers it is encrypted.
Our Contacts with TerryPeak.com Customers:
We communicate with users on a regular basis via e-mail to provide requested services, and we also communicate by phone to resolve customer complaints or investigate suspicious transactions. We use your e-mail address to confirm your purchases. We do not provide methods for you to opt out of these communications, but they will be primarily informational in nature rather than promotional. If you have asked to be included on our mailing list we also use your e-mail address to send you other types of communications that you can control, including information about new products, services and special promotions.
Internet Address Information:
We use IP addresses, browser types and access times to analyze trends, administer the site, improve site performance and gather broad demographic information for aggregate use.
If you have any questions about this privacy statement, TerryPeak.com's information practices, or your dealings with us, you can contact us by e-mail, call (605)584.2165 anytime, or write us at Terry Peak, 21120 Stewart Slope Road - Lead, SD 57754.