Frequently Asked Questions (FAQ)

Q: What are Terry Peak’s hours during the ski season?
A: During the season, Terry Peak is open 7 days a week, including all holidays.
The offices and the rental shop are open from 8:00 a.m. to 4:30 p.m.
The lifts run from 9:00 a.m. – 4:00 p.m.
Q: How long does Terry Peak’s ski season normally run?
A: Depending on the weather/availability of snow, Terry Peak’s season generally runs from the 1^st weekend in December through the 1^st Sunday in April. Definitive dates are announced on our website, on Facebook, Instagram, and via our newsletters, for which you can sign up here:  Email Sign Up | Terry Peak Ski Area

Q: Can I buy my daily lift pass(es) in advance?
A: Yes. Create an account in the online store at https://terrypeak.connectintouch.com to purchase your lift pass(es) up to 14 days in advance. Terry Peak uses RFID-chipped cards that are automatically loaded and retain the lift pass(es), rentals, and lessons you have purchased online. On your 1^st visit to Terry Peak, you’ll receive one of these reusable cards, and from then on, every time you purchase a lift pass online (or at the ticketing counter), it will be loaded onto the same card. So, be sure to create a Terry Peak online account and keep the card so it can be reloaded. You can avoid standing in the ticketing line and go directly to the lift.

Q: What’s the cost of a lift pass?
A: Terry Peak uses flex/dynamic pricing for adult and junior all-area access day passes, similar to buying an airline ticket; the earlier a ticket is purchased online, the less expensive it will be.
For adults (13-69), on Fri-Sun and/or holidays, a lift pass is $74-89, and Monday through Thursday, it costs $67.
For juniors (6-12), on Fri-Sun and/or holidays, a lift pass costs $55-64, and on Monday through Thursday, it costs $51. Tickets bought at the window will always be sold at the highest price.
Half-day, beginner area, children under 5, senior (70-79), and super senior (80+) lift passes are sold at fixed prices.

Q: With flex/dynamic pricing, how will I be able to tell the price of a day pass?
A: You’ll be able to see the price of your day pass once you select the day of your visit. However, if you put it into your cart and you “sit” on it for a while, a given price in the cart might expire – all pass(es) at that price might sell out in the meantime – and you may have to empty your cart and make a new selection at a higher price.

 Q: Can I ski for a half day, and what’s the cost of those passes?
A: Half-day skiing begins at 12:30 p.m., and lift passes for half-day skiing are available for purchase at the ticketing window and online beginning at 12:00 pm the day of skiing.
For adults (13-69), half-day passes Fri-Sun and/or holidays are $69; Mon-Thurs, the cost is $59.
For juniors (6-12), half-day passes Fri-Sun and/or holidays are $47; Mon-Thurs, the cost is $42.

Q: I’m just a beginner; what’s a pass cost, and where can I go on the mountain?
A:  A beginner lift pass will restrict you to using the Magic Carpet and Stewart Lift and the slope areas that connect with those lifts.
For adult beginners (13-69), on Fri-Sun and/or holidays, a lift pass is $51; Mon-Thurs, the cost is $41.
For junior beginners (6-12), on Fri-Sun and/or holidays, a lift pass is $39; Mon-Thurs, the cost is $29.

Q: I have a child under 5. How much does a lift pass cost?
A: Children under 5 ski free, but must be wearing a lift ticket.  Complimentary lift tickets for 5 and under are available at the ticket window when accompanied by the legal guardian.  Children 5 years and under must be accompanied by a parent with ski/boarding equipment, unless they’re participating in a ski school program.

Q: I’m a senior. What’s the cost of my lift pass?
A: If you’re between 70 and 79 (senior), the cost of your all-area daily lift pass is $20.00, and if you’re 80 or older (super-senior), you ski for free. However, you must present your ID to prove you’re old enough to receive a super-senior lift pass.

Q: Do you give a military discount?
A: Yes, we do. Military-discount daily lift passes are available for $55 for an Adult All-Area pass. Only the all-area access lift pass is discounted. You must be on active duty and present your active-duty military ID to receive the discount; your dependents do not qualify. * This ticket is not available online; it must be purchased at the window when presenting your active-duty Military ID.

Q:  I’ve bought my lift pass online, but now I don’t feel like skiing on that day. Can I get a refund?
A: No, in general, we don’t give refunds. Much like any other event for which you might purchase a ticket (concerts, ball games, etc.), you must attend on that day or risk losing the cost of the ticket.

Q: Can I buy a multi-day pass?
A: Multi-day passes can be purchased in person at the ticket window and are sold at full/maximum price. Booking your individual ski/snowboarding days online is more advantageous for the best pricing. You can book several days in a row, allowing you to ski multiple days at much more significant savings than buying a multi-day lift pass in person.

Q:  Can I rent ski or snowboarding equipment at Terry Peak?
A: Yes. The Terry Peak rental shop has skis, poles, ski boots, snowboards, snowboard boots, helmets, and day lockers for rent. Equipment rentals can be purchased online up to 14 days in advance. The purchase is loaded onto the same RFID card as the lift tickets. However, rentals are first come, first served and cannot be guaranteed even if paid for online. Especially on busy days – typically the weekends and holidays – we recommend visiting the rental shop as soon as it opens at 8:00 a.m. to increase your probability of receiving equipment.

Q: I’ve made reservations for rental equipment. Can I pick up my equipment in the afternoon the day before I plan to ski or snowboard?
A: This is what is known as pre-rental. Pre-rental pickup is permitted ONLY before 3:00 p.m the day before you ski.

Q: I’ve rented my equipment for one day, but I decided to stay on for another day. Can I keep my equipment?
A:  Yes, you can do so by re-renting your equipment by either going online and making the purchase there and letting the rental department know that you’ve re-rented the equipment, or you can stop by the ticket window or Guest Services to re-rent the equipment in person.

Q: I rented skis/snowboard for the day but would like to switch to snowboard/skis. Can I do that?
A:  Exchanges are allowed: Monday through Thursday after 12:30 p.m.  Exchanges are NOT allowed: Friday through Sunday, all holiday blackout periods, including: Christmas → New Year’s Day, Martin Luther King Jr. weekend, Presidents’ Day weekend, and Spring Break.  Cost: $5 for the first equipment exchange (e.g., skis → snowboard or snowboard → skis), $10 to switch back

Q: I have my own skis, but I bought new boots. Is there a place at Terry Peak where I can adjust my bindings?
A: Yes. You can have your bindings adjusted at the Back Shop in the Rental Department at Stewart Lodge. The Back Shop also provides several other services, a listing of which can be found here: Equipment Repair | Snowboard Tune Up | Terry Peak Ski Area

Q: Can I rent goggles, gloves, and/or ski pants and jackets?
A: No. Terry Peak does not rent these items; however, goggles, gloves, and pants are available at our retail store. The retail store does not sell jackets.

Q: I am handicapped. Do you offer adaptive skiing lessons?
A: Yes. Our ski school offers adaptive lessons, which can be booked by calling 605-584-2165 and pressing 2, or completing the online adaptive lesson request form: https://terrypeak.com/adaptive-lessons/

Q: I am a handicapped skier. Can I rent adaptive ski equipment at Terry Peak?
A: No, we don’t rent adaptive equipment; adaptive equipment is included with the adaptive lesson.

Q: Can I reserve lessons in advance?
A: Yes, you can book lesson packages online up to 14 days in advance. Private and semi-private lessons must be reserved by calling Terry Peak at 605-584-2165 and selecting option 2 to speak with the Ski School. Or by completing the Private and Semi-Private Lesson Request Form. https://terrypeak.com/snowboard-ski-lessons/private-lessons/

Q: Can I request an instructor?
A: Absolutely. However, the instructor’s schedule may be random.  We encourage customers to communicate with their favorite instructor to find out his/her days on and off.  Ski school management will try to schedule customers with a requested instructor.

 Q: When should I book lessons?
A: Lessons can be booked online up to 14 days in advance. Please note that during busy times, the lessons fill up quickly. On the day of a scheduled package lesson, we recommend that customers who need rental equipment arrive at least 2 hours before the lesson to allow sufficient time to go through the rental line.

Q: Can I buy a lesson that allows me to ski with my children? Can my 5-year-old go on a lesson with my 9-year-old?
A: Yes, but only in a semi-private lesson. Different age groups learn in diverse ways and at different rates. For instance, if you would like a 5-year-old and a 9-year-old to go together in a semi-private lesson, the pace of the lesson will follow the pace set by the person with the lower ability.  In this case, it is most likely the 5-year-old who will take the better share of the instructor’s time.

Q: What time are lessons?
A: Private and multi-hour private lessons are scheduled in advance through the ski school, and can be booked at any time throughout the day.  Terry Peak offers all-inclusive group lesson packages for Snow Tigers ages 6-12, Snow Puppies ages 4 & 5, and adults ages 13+.  These lesson packages are also booked throughout the day.  Snow Tigers and Snow Puppies include the 2-hour group lesson, rental, lift ticket, and helmet.  All-inclusive adult lesson packages include the two-hour group lesson, rental, and lift ticket.  These inclusive lesson packages are offered at a substantial discount compared with purchasing group lessons, rentals, and lift tickets separately.
 
Q: At what age can my child begin to snowboard?
A: Age 7. The Snow Tiger group lesson program will accept only snowboarding students aged 7 or older. Children 6 and under typically don’t have the physical development needed to be successful in snowboarding.
 
Q: At what age can your youngster learn to ski?
A: Group lessons are for students 4 and older. If your child is 3 years old, they would need a private lesson. 3 is the youngest age accepted at the Terry Peak Ski School.

Q: Will Snow-Puppies accept children who are younger than 4 years old? Older than 5 years?
A: No. Snow-Puppies for Ages 4 & 5 is a program designed specifically for children in the “pre-operations” stage of their psychological development, and it is phenomenally successful.  A 3-year-old would need to be scheduled in private lessons, and 6-year-olds and older can be scheduled in Snow Tigers for ages 6-12.

Q: Which lessons are “Package Lessons”? Which are not?
A: Our lesson packages include Snow Tigers ages 6-12, Snow-Puppies ages 4 & 5, and adults ages 13+.   These lesson packages include a lift ticket, equipment rental, and a 2-hour group lesson. Snow Tigers and Snow-Puppies also include helmet rental. Snow Tigers and Snow-Puppies can be an all-day lesson when purchased together as a morning and afternoon session; however, the kids will have to be picked up for the lunch period, which is from approximately 12:00 to 1:00 p.m. Lessons that are NOT package lessons are à la carte group lessons and Private Lessons. These lessons do not include lift tickets or rentals.

Q: Which is more challenging, skiing or snowboarding?
A: Neither is “harder” than the other; they are simply different. It is just a student’s preference; they would try it instead.  In general, skiing is easier to learn at first but more challenging to get “good” at. Snowboarding is physically challenging initially, but it is easier to improve quickly.

Q: Can I carry my baby in a backpack or other carrier while skiing or snowboarding?
A: Due to safety concerns and liability issues, carrying a baby (or animal) in a carrier while skiing/boarding is prohibited.

Q: I have a dog. Can I bring him with me to Terry Peak?
A: Terry Peak does not allow pets; however, service dogs are allowed. Service dogs are allowed inside the lodges but are prohibited from the lifts and slopes.

Q: Can I use my Drone at Terry Peak Ski Area?
A: Terry Peak prohibits using unmanned aerial systems or drones, including recreational users and hobbyists. This prohibition includes drones for filming or videotaping and any drone used by media or journalists operating above or within BHCL property boundaries.